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Manned Guarding vs. Technology: Which Is Better?

In the world of commercial security, businesses often face the choice between manned guarding and technology-based solutions. Both approaches offer distinct benefits, but understanding their strengths and limitations can help you decide which best suits your needs.

In this blog, we’ll explore both options to help you make an informed decision.

The role of manned guarding in commercial security

Manned guarding has long been a reliable choice for commercial security. Security guards provide a personal touch that technology often can’t replicate, offering real-time judgement and response.

Human judgement and decision-making

Guards are trained to assess risk, make quick decisions, and handle emergencies. This human element can be invaluable in complex, unpredictable situations that technology may not fully address.

The deterrent factor

Security personnel also act as a visible deterrent, often preventing criminal activity simply through their presence. This can be particularly useful in high-risk sectors like retail or construction, where a physical presence sends a strong message that security is a priority.

However, manned guarding comes with significant costs, including wages, training, and insurance. Additionally, guards work in shifts, so there may be gaps in coverage.

The rise of technology in commercial security

Technology has become increasingly popular in commercial security, offering businesses advanced tools at a lower cost than manned guarding. Solutions like cloud CCTV, intruder alarms, and access control systems provide continuous monitoring without the need for personnel on-site.

The scalability of security technology

One of the key benefits of technology is scalability. Security systems can be tailored to fit any business, from small shops to large industrial complexes, and can be adjusted as the business grows at little cost.

The role of AI and remote monitoring

Advanced systems now incorporate AI and machine learning to detect unusual patterns and predict risks. Remote monitoring allows business owners to access live footage and alerts from anywhere, improving response times and security effectiveness. Modern cloud CCTV systems even allow users to search for people and objects within CCTV footage, making it far easier to find specific events.

However, technology alone is not foolproof. A breach may be detected, but without human oversight, the response may be delayed. Also, initial setup and ongoing maintenance can be costly for small businesses.

Combining manned guarding and technology: the best of both worlds

Many businesses find that a hybrid approach, combining manned guarding and technology, provides the most comprehensive security solution. By leveraging both, businesses can enjoy the advantages of both systems while covering a broader range of security needs.

Enhanced response and real-time data

Technology can monitor high-risk areas and alert security personnel to potential breaches. Guards can then assess the situation and respond quickly, providing a level of flexibility that technology alone cannot offer.

Streamlining decision-making and actions

Integrating real-time video feeds into security operations helps guards make better-informed decisions when responding to alerts, improving overall response times and security effectiveness.

What’s best for you?

When deciding between manned guarding and technology for your commercial security, the right choice depends on your business needs, budget, and level of risk. Manned guarding is ideal for businesses that require immediate human intervention and personalised service. On the other hand, technology offers a scalable, cost-effective solution for continuous monitoring.

For many businesses, the best solution is a combination of both approaches, allowing them to benefit from the strengths of both manned guards and advanced technology. This hybrid model ensures that commercial security is handled efficiently, offering both preventive measures and quick responses when needed.

When considering your commercial security strategy, it’s crucial to assess your risk profile and the level of coverage you need. 

SECOM can help you create a tailored security solution that combines the best of both worlds, ensuring the safety of your premises and assets. If you want to boost your commercial security, send our team a message and we’ll see what we can do for you.