Expert EVCS system

Our emergency voice communication systems are designed for effective evacuation.

When fire breaks out, effective evacuation is imperative for saving lives. Emergency voice communication systems (EVCS) help disabled and mobility-impaired people to evacuate a building in a safe and orderly manner. 

They also enable firefighters and rescue teams to communicate effectively between themselves, emergency marshalls and evacuees.

  • Over 30 years of experience in fire safety and security
  • We design, install and maintain your EVCS
  • Your EVCS is unique to your business and tailored to your needs.
  • Get 24-hour, 365-day support
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You're in good company with SECOM

Protect your staff from the effects of fire

According to government data, there were 10,052 workplace fires in 2022/2023. That’s an increase of 282 from the previous year. The majority of fires occur in food and drink, retail, and industrial premises. When these buildings are occupied, the risk of injury and fatality becomes a worrying reality.

Whilst thankfully rare, fires and other emergencies are hazards that every business should be fully prepared for to ensure the safety of customers and staff. Having an advanced EVCS installed on your premises can make the difference between life and death.

At SECOM, our team of experienced fire consultants work with you to find the right EVCS solution so that – in those critical situations – you can keep your customers and teams safe and minimise damage as much as possible.

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What you get with SECOM’s
expert ECVS

Disabled refuge

Create a designated area that provides temporary safety to those unable to use fire escapes and evacuation lifts easily. Refuge areas not only keep people safe, they also allow them to communicate via the EVCS to help rescue teams locate them for a safe and effective evacuation.

Emergency assist alarm

An essential requirement for all disabled toilet facilities on non-domestic property. Alerts rescue teams to the location of a person requiring emergency assistance.

Fire telephone systems

Our hardwired full duplex communications systems offer monitoring and battery backup. Together with the Disabled Refuge area, they provide a unified communications system to enable fast, safe evacuation.

Integration into a fire and life safety system

Integrate your EVCS with the rest of our fire safety services.
  • Fire and life safety: We have a number of different alarm systems available to choose from, as well as fire suppression and stopping solutions. Combine these with your emergency lighting system for a holistic system to stay safe.
  • Emergency Lighting: Emergency lighting can be used throughout your building to safely guide staff towards fire exits or safe rallying points.
  • PAVA systems: Public Address & Voice Alarm (PAVA) provide staff with clear and concise messaging either in relation to day-to-day activities or in the event of an emergency.
When combined, our fire safety systems will help keep people in your office building safe in case of emergency.

Why you need a SECOM EVCS system

SECOM EVCS systems are designed to help everyone in your business evacuate effectively.


Health and safety

The lack of proper EVCS systems can lead to increased rescue times and inefficient evacuation, both of which greatly heighten the chance of injury during a fire.

Reduced insurance premiums

Installing an EVCS system in your business demonstrates to insurers that you've mitigated the risk of injury during a fire, potentially resulting in lower insurance quotes.

Protect everyone on site

Every staff member in your business deserves a safe and efficient evacuation process during a fire. Ensure communication is clear for everyone when it matters most with expertly installed EVCS systems.

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Protect your business in four simple steps

Request quote

Speak to one of our experts to discuss your needs and we'll arrange a free site survey.

Get a survey

Our experts will visit your business and discuss your EVCS requirements, providing you with a detailed quote.


We’ll send a SECOM engineer to install the EVCS in your office building and show you how it all works.


Enjoy the peace of mind that comes with SECOM security and one year’s service.

EVCS systems built around your specific needs

Each business comes with its unique challenges when it comes to evacuation. That’s why we offer flexible rates for all our EVCS installations. We take the time to understand your space and determine the best approach for maximum effectiveness in evacuation. This involves analysing your building’s layout to ensure comprehensive refuse spaces and systems. Count on SECOM’s seasoned consultants and advisors to implement a tailored EVCS system in your business that aligns perfectly with your needs.

Discover our array of security solutions to craft a personalised, integrated security strategy.


Explore our range of CCTV systems to stay up to date on the security of your business, and the safety of employees and customers.
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Access Control

Protect your business, employees and assets with access control. Get live notifications of any unauthorised entries and manage door codes, smart locks and permissions from your app.
Learn more

Intruder Alarm

Our commercial intruder alarm systems can be armed and disarmed from anywhere in the world with the use of our app. Enjoy the peace of mind that comes with 24/7 monitoring.
Learn more

Why choose SECOM?

  • We’re a BAFE-registered company
  • We are members of the Fire Industry Association (FIA) and regularly contribute to evolving standards
  • We work closely with police and insurance professionals to refine our services
  • We are part of a global network operating in 13 countries and territories, providing expert security services
  • We are members of the British Fire Consortium


Why does a business need an EVCS system?

Businesses need an EVCS (Emergency Voice Communication System) to prioritise the safety of everyone in their building. During a fire or other emergency, an EVCS provides clear two-way communication. 

This allows staff to guide occupants to safety, firefighters to coordinate rescue efforts, and people with disabilities to receive assistance at designated refuge areas. With an EVCS, businesses can ensure a calm and controlled evacuation, potentially saving lives.

How often does SECOM perform maintenance of its installed EVCS systems?

We perform regular checks on installed EVCS systems. We know that every business is different, which is why we perform checks at regular intervals that make sense for you and your business. 

Speak to our teams about our audits and maintenance, and we will work with you to visit as regularly as you need.

Why does the EVCS system in my business need to be bespoke?

Every building has unique features – layout, size, occupant needs. A custom EVCS tailors communication zones to your specific layout, ensuring everyone hears instructions clearly. It can integrate with existing fire alarms and security systems, creating a seamless emergency response. 

Additionally, features like pre-recorded messages in multiple languages can be included to cater to a diverse workforce. This customisation maximises clarity and efficiency during emergencies, keeping everyone safe.

Is SECOM certificated by industry bodies?

SECOM is proud to be registered on the Fire Safety Registrar. 

We are also contributing members of the Fire Industry Association (FIA).

Our alarm receiving centres (ARC) are accredited by the National Security Inspectorate (NSI), where we hold Gold member status.

We are also proud to be certificated by national industry bodies, and we are always working with our partners to understand how we can evolve and improve our wider fire and life safety systems, as well as our EVCS systems.

How else can you help me to protect my business?

We also offer our protection in the fields of fire life & safety, fire detection, fire stopping, PAVA systems, CCTV, access control systems, physical security and much more. Please speak to our experts if you’re looking to integrate multiple SECOM safety measures into your business.

    Talk to SECOM about how we can help your business stay safe