SECOM Investigation and Intelligence Services

Transforming Your Business Security with our Case Management Solutions

The future of retail security meets unmatched innovation. As a prominent player in the security industry and a part of the SECOM Group, one of the world’s leading electronic security companies, we stand at the forefront of cutting-edge technology and innovative solutions. While discussions in the industry revolve around Project Pegasus, SECOM PLC takes pride in offering a more comprehensive and in-depth security solution tailored specifically for retailers.

We go beyond conventional security measures. We don’t just stop at surveillance; we delve deeper into the intricacies of criminal activities using the latest technologies. Our advanced loss prevention solutions, coupled with AI-led technology and integrated CCTV solutions, have been delivering proven results for years. By integrating facial recognition software and AI technology, we provide retailers with unparalleled insights into their security landscape.

Our services transcend the ordinary. We empower our clients with actionable intelligence, enabling them to stay one step ahead of criminals.


Our specialised team can take on any type of investigation, internal or external, and obtain the right supporting evidence, including statements, digital evidence and indirect evidence. All Police liaison can be covered by our team, making the process more streamlined and more effective. Our real time technology identified nearly 70% of theft incidents as the work of repeat offenders, allowing for swift response from law enforcement agencies.

All evidence is delivered via SECOM REACT – SECOM’s secure cloud-based server that allows for the efficient sharing of CCTV and other evidential documents.

Curious about your most prolific offenders? Worried about cross-offending across different stores? Wondering about the times and locations of offenses or the key items being targeted for theft? With SECOM PLC, you receive comprehensive, actionable intelligence tailored to your security needs. Our reports provide precise details, high-resolution photos of offenders, real-time information on incidents, and analyses of theft trends. This empowers you to make informed decisions, enhance your security strategies, and create safer environments for your staff and customers.

In a world where security is paramount, SECOM PLC continues to lead the charge in providing unparalleled protection. Retailers can now benefit from SECOM PLC’s thorough, in-depth solutions, ensuring real success stories and safer environments. Join us in creating a secure future for your business.

Find out more about our real time solutions here


  • Leading High Street Convenience Store: SECOM PLC identified over 1800 repeat offenders, leading to custodial sentences exceeding 50 years. Evidence was securely stored and delivered from the cloud to approximately 30 police forces.
  • National Health Store Retailer: We provided nationwide intelligence services, uncovering intricate criminal networks and enabling proactive threat mitigation across multiple cities.
  • National Pub/Restaurant Company: Our tenacious intelligence team achieved successful outcomes in 81% of reported incidents since January 2022. This led to arrests and charges against suspects, fostering safer environments and stronger relationships with local police.

Secure Cloud Evidence Sharing

Experienced Team

Police Compliant

Statement Creation

  • Unified Platform: Our platform provides a centralised hub where you can manage all your cases seamlessly. No more juggling between multiple tools – everything you need is in one place.
  • Efficient Collaboration: Collaborate effortlessly with your team members, clients, and stakeholders. Share files, exchange updates, and communicate in real-time
  • Customisable Workflows: Tailor the system to match your unique case management processes. Create custom workflows, automate repetitive tasks, and stay organised with ease.
  • Secure Data Handling: We prioritise the security of your sensitive data. Our robust security measures ensure that your information is protected at all times, giving you peace of mind while handling critical cases.
  • Advanced Reporting: Gain valuable insights into your case progress with our detailed reporting tools. Track key metrics, analyse trends, and make data-driven decisions to optimise your operations. Compile and submit the evidence and impact statements that meet police standards, first time
  • Safety First: Put the safety and wellbeing of your staff and customers first, leave the rest to us
  • Advice and Expertise: Our dedicated team of ex-police officers are on hand to assist you
  • User-Friendly Interface: Our intuitive interface makes navigating the platform a breeze. Spend less time learning the system and more time focusing on what matters – resolving cases efficiently.

Talk to SECOM about how we can help your business

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