Our Smart Guarding services are specially designed to create a safer environment for your staff and your customers – lessening the need for manned guards.
Secom Smart Guarding offers a cost-effective security solution to businesses – reducing and in some instances effectively removing the need for permanent manned guarding whilst creating safer environments for everyone.
Our revolutionary technological guarding alternative is deployed with low-cost installation and complimented by our remote Smart Guarding service, which is always on hand when needed. This means our service charges are far, far lower than the cost of a permanent manned guard.
Smart Guarding delivers ROI within a matter of weeks, so you’re not spending money on manned security when it’s not needed. At Secom, we guarantee that you only pay for the security you need, when you need it, removing the physical presence and implementing smarter safeguards for your business.
With Secom Virtual Guard, you get 24/7 access to trained Secom operatives who are on-hand to assess security threats and intervene to diffuse situations via our bespoke announcement systems. Where required, they will also notify and communicate with the police to deal with criminal behaviour. When combined with Secom’s Intelligence & Investigations services, Virtual Guard provides a powerful tool to combat repeat offenders, with our investigators profiling repeat offenders and then liaising directly with local law enforcement to take action.
Our Intel teams can work with your business to identify peak offender times to help you determine when and where you may still need manned guards – reducing spend and creating new ‘guard rotas’ in real time.
With state-of-the-art, always-on Smart Guarding installed across the UK portfolio for a major supermarket chain, we helped reduce the overall cost of security – allowing the business to deploy guards in only the most high-risk stores during peak times for criminal activity.
Over the course of our deployment, Smart Guarding was responsible for the reporting of over 800 crimes, resulting in 120 arrests with a 100% conviction rate and over 50 years of custodial sentences. With our intelligent solutions, the retailer was able to spot criminal activity quickly and alert Secom’s trained operatives who monitored the situation and dealt with it effectively, creating a safer environment for staff and customers.
In high-risk sectors such as construction and logistics, it’s vital that businesses have a robust security solution, which not only provides security during work hours but also ensures round-the-clock protection. We worked with a national tool company to install a 24/7, 365-day security system across a number of UK sites.
With Smart Guarding, we helped reduce the reliance on physical security measures such as manned guarding – providing greater coverage at a reduced cost, ultimately saving the business money across their property portfolio. Our advanced technology offers an always-on deterrent to would-be thieves, covering areas that manned security can’t, at all times.
The customer was experiencing trespassing issues across some of their sites, in particular external swimming pools. This not only posed a security risk, but also a health & safety one as well, so we agreed to install a SECOM Smart Guarding system on a trial basis.
The system works by detecting movement externally, which triggers a number of pre-recorded warning announcements to deter the trespasser. Simultaneously, the incident and recorded video clips are presented to one of our remote Smart Guard operators, who assess the situation and are able to review ‘live-time’ images to keep availed of the situation. Our Smart Guard operators can also issue live voice challenges to site if required. Thanks to our seamless installation and integration, the health and fitness operator had access to advanced security from day one, offering greater peace of mind to staff and its valued members.
With Smart Guarding, we helped our customer determine and deal with potential threats before they happened. Our system is also capable of assisting our Intelligence team to build extensive offender profiles that could be handed to internal security or the police if required. The trial is ongoing, however so far it has resulted in a significant reduction in unwanted activity. All of this from SECOM for a fraction of what a full-time physical security would cost, with a typical ROI of less than four weeks in comparison to a permanent manned guard.
SECOM were approached by this national retailer to assist with staff safety, anti-social behaviour and to reduce the number of shoplifting offences.
Five sites were identified as ‘red sites’ and a trial was agreed whereby SECOM installed our Smart Guard systems in each of the stores. Staff are issued with Secom’s unique Smart Assistance App, which allows them to silently notify Secom’s trained Smart Guards to of the level of potential threat on site using an escalating traffic light system of alerts. Red, Amber and Green determine the threat level and the associated response from the Smart Guard system, which include local alerts from IP speakers as well as Smart Guard operator remote interventions where necessary and silent escalation to the Police where a threat is considered serious enough. So far, the systems have been used hundreds of times to deter would-be offenders and the feedback from staff has been amazing, with comments such as “we use the system all of the time and feel much safer now it is installed”.
SECOM has also demonstrated the power of our Intelligence and Investigations team by already identifying that there are repeat offenders operating, with one offender alone responsible for thousands of pounds in theft. All of this from SECOM for a fraction of what a full-time physical security would cost, with a typical ROI of less than four weeks in comparison to a permanent manned guard..
Best deployed on external perimeter for prevention and in ‘active’ theft areas, as well as tills and entrance points for maximum coverage internally
Our highly trained operators immediately assess the video footage, to get a clear understanding of what caused the activation, and can issue a live voice challenge
We deploy two-way audio transmission to allow us to determine and diffuse potentially hostile situations
Technology for staff to quickly alert Secom experts and authorities about developing situations
Our systems include a secure wireless router for seamless, always-on connectivity to SECOM without the need for a separate internet connection