Our customer service team is on hand to help with any questions or concerns you may have.
General Enquiries
For general enquiries, call us or fill in the form below:
Existing Customers
To help us resolve your issue as quickly and effectively as possible, please choose from the options below:
Contact finance about my invoices or payments
Contact the finance team
Understand my options when moving home
Understand my options when moving home
Discuss my current contract
Discuss my current contract
Book a maintenance appointment
Book a maintenance appointment
Reschedule your engineer appointment
Reschedule your engineer appointment
Request additional fobs
Request new or replacement fobs
Log a fault with your system
Let our team know about a fault with your system
Change or remove registered keyholders
Change your registered keyholders
Give feedback on my SECOM experience
Give feedback on my SECOM experience
PSTN switchover query
PSTN switchover query
You can find out more information about what the PSTN switchover means for SECOM customers here If you still need more information, please contact us below.
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