Trustpilot

Introducing intelligent security solutions for the retail sector

Get a quote tailored to your personal needs

    Revolutionise security across your portfolio with Smart Guarding products and solutions from SECOM. Reduce the risk presented to staff and customers with a virtual guarding tool that helps you combat criminal behaviour without direct confrontation.

    See our Virtual Guard in action


    Talk to our experts

    Reducing threat for your staff

    Within a fast-paced, customer-facing environment, the safety of your staff and customers should always be top priority. Whether it’s protecting them from potential harm or removing the possibility of threat altogether, your business needs robust solutions to meet these challenges.

    SECOM’s Smart Guarding range allows you to remove staff from hostile situations. By replacing manned security with intelligent alternatives, your business can engage and deal with criminal behaviour without staff needing to be directly invited. From shoplifting to violent conduct, our smart solutions monitor situations in real-time, escalating to police as soon as an issue is detected.

    Deliver ROI within 4 weeks

    As well as being a modern, effective security alternative, our Smart Guarding solution is also highly efficient. By reducing the number of manned guard deployments in your stores, you can focus efforts on the most challenging or high-risk times of the day.

    We guarantee that you only pay for the security you need, when you need it, removing the physical presence and implementing smarter safeguards for your business. And with low-cost installation by SECOM experts, you can get more robust protection that delivers ROI throughout the year.

    • 24/7 security for your retail store
    • Intelligent solutions for any environment
    • Reduce hiring and training costs of manned guards
    • Protects staff by removing the need for confrontation
    • State-of-the-art smart security systems
    • Installed and maintained by SECOM experts
    Talk to our experts

    Choose SECOM-powered technology

    SECOM has been leading the way for Smart Guarding products for more than three decades. In that time we’ve consistently refined and honed our processes so that any solution we provide for our partners is of the highest calibre. This same commitment to excellence is shared by each and every one of our experienced SECOM engineers who will be available 24/7, 365 days a year to support your business no matter what you need.

    Our Smart Guarding product range

    Intelligent CCTV

    Advanced CCTV Cameras that capture images and footage even in the dimmest lighting. Utilising powerful video analytics software to detect when someone crosses the virtual perimeter of your business’ premises – ensuring your store is protected when it’s not open.

    • Night Vision and HDR lens
    • Powerful video analytics software
    • Accessible via your smartphone

    Virtual Guard

    We help you reduce reliance on physical security with our autonomous visual system. Virtual Guard intuitively detects offenders and reports any suspicious activity to you instantly. Our investigators continuously profile any repeat offenders and if necessary can liaise directly with local police to take action.

    • Autonomously detects suspicious activity
    • Identifies repeat offenders
    • Sophisticated AI processing

    Remote Smart Guard Intervention

    Serving as the ideal deterrent for escalating encounters, SECOM’s IP Speakers & Microphones enable two-way audio transmission to diffuse any confrontations and alert security. Our bespoke announcement systems are manned by SECOM operatives, who assess security threats and intervene to diffuse situations so your staff don’t have to!

    • Crisp two-way audio transmission
    • 24/7 support from trained SECOM operatives
    • Deters encounters from escalating

    Assistance App

    Our Assistance App lets staff discreetly alert SECOM experts and relevant authorities that they require support in developing situations which may become hostile. We ensure your workers’ safety by equipping them with a personal activation transmitter or Assistance App they can use when they’re most in need.

    • Request assistance in seconds
    • Handheld and discreet
    • Robust personal activation transmitter
    • Smart assistance app allows a tiered Smart Guard response

    Speak to us about your Smart Guarding requirements

    Our experts are on hand to help you design and install a smart security system that works.

    Discuss your requirements today

    Increasing arrests and convictions
    in the retail sector with SECOM Smart Guarding

    With state-of-the-art, always-on Smart Guarding installed across the UK portfolio for a major supermarket chain, we reduced the overall cost of security – allowing the business to deploy guards in only the most high-risk stores during peak times for criminal activity.

    Over the course of our deployment, Smart Guarding was responsible for the reporting of over 800 crimes, resulting in 120 arrests with a 100% conviction rate and over 50 years of custodial sentences. With our intelligent solutions, the retailer was able to spot criminal activity quickly and alert SECOM’s trained operatives who monitored the situation and dealt with it effectively, creating a safer environment for staff and customers.

    Find out more