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Committed to enhancing the safety of your business and customers

Committed to enhancing the safety of your business and customers

The future of retail security and loss prevention was here way before Project Pegasus

SECOM PLC, a prominent name in the security industry and part of the SECOM Group, which is one of the world’s leading electronic security companies, proudly asserts its position as a leading Security Services Company, standing at the forefront of cutting-edge technology and innovative solutions. While industry, government, retailer and police conversations centre around Project Pegasus, SECOM PLC has not only explored but implemented a significantly more comprehensive and in-depth security solution tailored for retailers. Our loss prevention solutions along with AI led technology CCTV integrated solutions have been delivering proven results for years.

With a deep-rooted commitment to enhancing the safety of businesses, SECOM PLC leverages state-of-the-art technology, surpassing the conventional realms of CCTV surveillance. Through the integration of facial recognition software and AI-led technology, SECOM PLC can provide retailers with unparalleled insights into their security landscape.

“Our services transcend the ordinary. We don’t just stop at surveillance; we delve deeper into the intricacies of criminal activities using the latest technologies,empowering our clients with actionable intelligence,” said Kevin Llewellyn, Head of National Accounts at SECOM PLC.

SECOM PLC’s advanced systems have proven to be remarkably effective. In the last month alone, our technology identified nearly 70% of theft incidents as the work of repeat offenders on one of our customer’s estates. This proactive identification not only prevents crimes but also facilitates the swift response of law enforcement agencies.

Recent Success Stories Speak Volumes

  • Leading high street convenience store: SECOM PLC successfully identified over 1800 repeat offenders, leading to custodial sentences exceeding 50 years. All evidence, including detailed evidence packs, MG11s, and video evidence, were delivered and accepted by approximately 30 police forces, securely stored and delivered from the cloud.

  • National Health Store Retailer: SECOM PLC provides nationwide intelligence services, tracking repeat offenders and exposing intricate criminal networks. Recent reports highlighted gang-affiliated repeat offenders operating across multiple cities, enabling retailers to proactively address potential threats.

  • National Pub/Restaurant Company: SECOM PLC’s tenacious intelligence team worked with our customer to provide a successful outcome in  81% of the 78 reported incidents since January 2022. The team’s dedication led to successful investigations, arrests, and charges against suspects. These efforts also resulted in enhanced relationships with local police, reinforcing security measures and fostering safer environments.

A representative of the National Pub/Restaurant Company, praised SECOM PLC’s work, stating, “The great success of the work achieved by SECOM has put our pubs in a much better position, often with closer relationships developed with the local police and better lines of communication now in place.”

Curious on what SECOM can offer you?

At SECOM PLC, we understand the pressing concerns faced by retailers, and we are dedicated to providing precise and detailed answers to your questions. Curious about your most prolific offenders? Our reports come complete with comprehensive details and high-resolution photos of all offenders, making it easy to identify and track repeat offenders across your establishments. Concerned about cross-offending across different stores on your estate? Our specialised reports highlight repeat offenders who are active across your stores nationwide, offering valuable insights for targeted security measures.

Wondering about the times and locations of offences? We provide real-time information, ensuring you know precisely when and where incidents occur, enabling you to adjust staff presence as needed. Interested in the key items being targeted for theft? We analyse trends to identify high-risk items. Moreover, we assess the extent of their responsibility for your overall theft problem and outline the potential impact if they were not offending. With SECOM PLC, you receive comprehensive, actionable intelligence tailored to your security needs, empowering you to make informed decisions and enhance your overall security strategies

In a world where security is paramount, SECOM PLC continues to lead the charge in providing unparalleled protection. Retailers and banks can now benefit from SECOM PLC’s thorough, in-depth solutions, ensuring real success stories and safer environments.

For enquiries, please contact:

Lauren Michael, Head of Marketing, SECOM PLC lauren.michael@secom.plc.uk

About SECOM PLC

SECOM PLC is a leading Security Services Company, a proud member of the global SECOM network. With a commitment to innovation and excellence, SECOM PLC provides advanced security solutions to retailers and banks, ensuring unparalleled safety and peace of mind.

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Enhancing Safety and Security in Hospitality

Enhancing Safety and Security in Hospitality

In the dynamic realm of the UK’s hospitality industry, prioritising safety and security is paramount. Wetherspoon, a prominent player in this sector, understands the importance of creating a secure environment for its customers and employees. They’ve achieved this through a robust partnership with SECOM, a leading expert in security solutions. This collaboration has not only enhanced safety but also yielded impressive results. There was an 81% success rate in resolving incidents like poor customer behaviour, antisocial behaviour, and assaults since January 2022, as highlighted in Wetherspoon News.

Commitment to safety

As one of the UK’s top pub and hotel operators, Wetherspoon is committed to providing an exceptional pub experience for its staff and customers. Regardless of whether it’s a workplace or a socialising space, safety is their top priority. Wetherspoon goes the extra mile by forging close relationships with local police forces and pubwatch groups to ensure safety remains at the forefront of their operations.

To boost their security efforts, Wetherspoon has established a dedicated security group that collaborates directly with SECOM. This partnership provides expert guidance, helping Wetherspoon pubs become safe and secure. It also offers immediate assistance to pub teams when security issues arise. SECOM contributes by providing high-tech CCTV systems, security installations, monitoring equipment, and support for employees who have experienced assaults.

Creating a safe and welcoming environment

Lewis Hinckley-Keens, Wetherspoon’s pub and hotel security coordinator, emphasises their commitment to a safe and welcoming environment, stating, “Poor customer behaviour and antisocial behaviour are
not tolerated at any of our pubs or hotels. The purpose of the security group is to make our pubs and
hotels as safe and welcoming as possible for all of our customers, guests and employees.”

This security group, in conjunction with SECOM’s intelligence team led by Gemma McKinlay, SECOM’s communications and investigations manager, plays a multifaceted role. They manage door security, implement tailored security measures for each pub, coordinate with law enforcement agencies, and even initiate legal actions when necessary. They collaborate closely with local authorities and external organisations, such as local pubwatch schemes and Best Bar None initiatives, making a tangible impact on the communities they serve.

Successful outcomes

One of the most remarkable aspects of this partnership is its ability to resolve various issues across different pubs. These issues span from repeat offenders returning regularly to assaults on staff members and instances of racial assault or abuse. Thanks to the dedication and persistence of the SECOM intelligence team, these issues have been thoroughly investigated and, more often than not, resolved successfully.

The process includes arranging police involvement, scrutinising security measures, sharing intelligence, gathering evidence, and launching investigations. In some instances, it has even led to the arrest and charging of suspects, along with providing support to those affected.

Lewis Hinckley-Keens proudly reports, “Of the 78 incidents reported and escalated (since January 2022), the team has secured an 81-percent success rate, underscoring the remarkable achievements of Gemma and SECOM. Where issues have been resolved, the pubs are now in a much better position, often with closer relationships developed with the local police and better lines of communication now in place.”

A collaborative approach to safety

Gemma emphasises the collaborative nature of their work with Wetherspoon, saying, “Since January 2020, SECOM and I have been given the opportunity to support pubs, employees and the wider communities against anti-social and sometimes violent behaviour. Our main objective is to reduce risk against customers and staff and to encourage a safe environment.”

Beyond physical security, they empower staff when interacting with the police or local authorities, helping them navigate complex processes and legislation. Additionally, they assist with internal and external investigations, ensuring that all lines of inquiry are thoroughly explored.

The partnership between Wetherspoon and SECOM serves as a shining example of how a commitment to safety, security, and accountability can create safer pub and hotel environments. By working together, they have not only enhanced the safety of their establishments but have also made a positive impact on the broader local community. This collaboration underscores the effectiveness of a united approach to safety and security in hospitality, with results that are nothing short of remarkable.

Looking at getting top-notch security? Discover SECOM’s business security solutions HERE