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How to Prevent Break-Ins at Your Business During the Festive Season

How to Prevent Break-Ins at Your Business During the Festive Season

The festive season brings a welcome boost for many businesses, whether through increased sales, year-end deals, or a well-earned break for staff. However, it also presents an unfortunate reality: a prime opportunity for criminal activity. 

With offices closing for extended periods, stockrooms filling up, and security sometimes overlooked in the rush of seasonal demands, businesses can become vulnerable to break-ins. 

Taking a proactive approach to security is essential in ensuring that celebrations are not overshadowed by losses.

Understanding seasonal security risks

The end of the year sees a rise in break-ins across many sectors. Retailers may be dealing with high-value stock, offices might be left empty for days at a time, and warehouses often hold surplus inventory ahead of the January rush. Criminals are well aware of these patterns, making businesses attractive targets. However, security risks are not only limited to physical break-ins. Cyber threats also increase during the festive period, as businesses slow down and IT monitoring becomes less frequent.

Assessing the specific risks to your premises is the first step towards reinforcing protection. Whether your business is in retail, hospitality, or office-based services, ensuring that both physical and digital security measures are robust can deter opportunistic criminals and safeguard your assets.

Securing physical access points

Most break-ins occur through doors, windows, or other access points that have been overlooked. While a locked door might seem like a sufficient deterrent, experienced intruders can bypass weak locks or find vulnerabilities that have been ignored. Investing in strong physical security measures, such as reinforced doors, security shutters, and access control systems, significantly reduces the chances of unauthorised entry.

For businesses operating in high-risk areas, additional measures such as anti-ram posts or security fencing may be a worthwhile investment. These act as both a physical and psychological barrier, signalling to potential criminals that breaking in would require considerable effort. 

A combination of high-quality locks, monitored access points, and a clear strategy for securing entryways ensures that your premises remain protected when staff are away.

Utilising smart CCTV and monitoring systems

A visible security system is often enough to discourage criminals from targeting a business. Smart CCTV, equipped with AI-driven monitoring, offers real-time surveillance that can be accessed remotely. This means business owners or security teams can receive instant alerts if suspicious activity is detected. With cloud-based recording, footage is stored securely, eliminating the risk of tampering or damage to on-site storage devices.

For businesses looking to step up security, integrating CCTV with smart detection zones can provide even greater control. By setting virtual perimeters around key areas, businesses can ensure that any unauthorised movement triggers immediate notifications. Whether monitoring a retail floor, warehouse, or office entrance, advanced security systems allow for a swift response to potential threats.

Preventing insider threats and internal risks

While external break-ins are a concern, internal security threats should not be overlooked. Seasonal staffing, temporary hires, and high employee turnover can introduce vulnerabilities if access permissions are not carefully managed. Implementing a robust access control system ensures that only authorised personnel can enter restricted areas. By tracking entry logs and maintaining strict access policies, businesses can minimise the risk of internal theft or security breaches.

Establishing clear procedures for keyholders is equally important. If multiple staff members have access to the premises, ensuring that all keys, access codes, and alarm deactivation procedures are properly managed can prevent security lapses. When businesses shut down for the holidays, a designated individual should be responsible for conducting a final security check before locking up.

Ensuring alarm systems are fully operational

An intruder alarm is only effective if it is correctly maintained and regularly tested. The festive season is not the time to discover that a faulty sensor or outdated alarm system has left your business exposed. Checking that all motion detectors, door contacts, and sirens are working as intended should be a routine part of pre-holiday preparations.

For businesses requiring additional protection, professional alarm monitoring services can provide round-the-clock security. In the event of an activation, trained professionals can assess the situation and coordinate a response, whether notifying the police or dispatching a security team. With modern alarm systems offering app integration, business owners can stay informed about security alerts no matter where they are.

Protecting business data and digital assets

Physical security is only one aspect of safeguarding a business during the festive season. Cybercriminals often take advantage of reduced staff presence and delayed responses to infiltrate systems or deploy fraudulent activity. Ensuring that firewalls, antivirus software, and data encryption protocols are up to date is critical in preventing unauthorised access to sensitive information.

Simple steps such as enforcing strong password policies, enabling multi-factor authentication, and restricting access to critical systems during holiday periods can significantly reduce cyber risks. If your business relies on cloud storage, ensuring that backup systems are in place provides an added layer of protection against data loss.

Creating a tailored security strategy

No two businesses have the same security needs, and a one-size-fits-all approach rarely offers the level of protection required. Conducting a professional security assessment can identify potential blind spots and vulnerabilities specific to your premises. By working with security experts, businesses can implement a tailored solution that addresses their unique risks while remaining cost-effective.

From CCTV and intruder alarms to physical security measures and access control, an integrated approach ensures that every aspect of security is considered. With the right preparation, businesses can enter the festive season with confidence, knowing that their premises, assets, and data are well protected.Explore the SECOM security range — including physical and cloud solutions — and discover how we can keep your business safe year-round.

How to Position a Burglar Alarm Motion Detector for Maximum Coverage

How to Position a Burglar Alarm Motion Detector for Maximum Coverage

A burglar alarm motion detector is only as effective as its placement. Position it poorly, and you risk blind spots that compromise security. Install it strategically, and you create an invisible barrier that detects movement exactly where you need it. 

Understanding how to set up your burglar alarm motion sensor for maximum coverage isn’t just about sticking a sensor on the nearest wall—it requires careful consideration of angles, obstructions, and the unique layout of your property.

Here are a few ways you can maximise the coverage of your burglar alarm motion detector with strategic positioning.

Understanding motion detection technology

Before considering placement, it’s worth understanding how motion detectors actually work. Most modern burglar alarms use passive infrared (PIR) sensors, which detect the heat emitted by people as they move through a space. Others use microwave or dual-technology sensors, which combine different methods of detection to reduce false alarms. Each has strengths and weaknesses, but the principles of positioning remain largely the same.

A well-placed sensor should have a clear field of view and be positioned at an angle that captures movement rather than people walking directly towards it. Movement across the sensor’s detection range triggers a response more effectively than movement straight towards it, making placement a crucial part of your security system’s performance.

Entry points and high-traffic areas

The primary role of a motion detector is to monitor entry points and vulnerable areas. Placing a sensor near a front or back door makes logical sense, but positioning it to detect movement just after someone has entered, rather than as they approach, is more effective. This allows the alarm to trigger as soon as an intruder steps inside rather than as they are still outside, giving them no chance to evade detection.

Windows are another key entry point, particularly those that are hidden from public view. If your property has side or rear windows that could provide an easy access route, a sensor positioned to detect movement in these areas can add an extra layer of protection.

Hallways and staircases should also be covered, as these are routes an intruder is likely to take once inside. A strategically placed detector in a corridor can monitor movement between rooms, ensuring no part of the property is left unguarded.

The right height and angle

A motion detector’s effectiveness depends heavily on how high it is mounted. Too low, and it may be triggered by pets or small objects; too high, and it could miss crucial movement. The ideal height is usually between two and three metres, positioned to scan the area below in a wide arc.

Walls and corners provide excellent mounting positions, as they offer a broader view of a room. Positioning the sensor in a corner, angled to cover the most space possible, is often the best choice for interior placement. Avoid placing sensors where direct sunlight or heating vents could interfere with their function, as sudden temperature changes may cause false alarms.

Minimising obstructions

A motion detector needs an unobstructed view to function properly. Furniture, curtains, shelving, or even large decorative items can block its field of vision, reducing its effectiveness. When installing a sensor, take a step back and assess the room from different angles to ensure nothing is obstructing its coverage.

Glass can also interfere with detection. PIR sensors do not work effectively through windows, so placing a motion detector behind a glass door will not provide the security coverage you might expect. If monitoring an outdoor area, consider using specialised external sensors designed to function in changing weather conditions and avoid interference from reflections.

Pet considerations

For households with pets, motion detectors must be positioned to avoid unnecessary activations. Standard PIR sensors will detect the movement of animals as well as people, which can lead to frequent false alarms. Many modern systems include pet-friendly motion detectors, which are calibrated to ignore movement below a certain weight. Even so, correct placement is vital. 

Mounting a sensor slightly higher than usual and angling it upwards can help, as this ensures it detects movement at human height while allowing smaller animals to move freely below. Testing the system after installation is essential to ensure it provides security without unnecessary triggers.

Alternatively, you can look for a pet immune motion detector that uses a Passive Infrared (PIR) sensor to detect motion and Target Specific Imaging™ technology to distinguish between humans and pets. 

Integrating multiple sensors for maximum coverage

For larger properties, a single sensor is rarely sufficient. Combining multiple motion detectors ensures that all key areas are covered without leaving gaps in security. Each detector should be positioned to complement the others, overlapping slightly to create seamless coverage.

Smart alarm systems allow for even greater optimisation. By integrating sensors with other security devices such as cameras, door contacts, and smart lighting, you can create a system that not only detects movement but also provides visual confirmation and instant alerts. Some systems even allow customisation of sensitivity settings, ensuring the alarm triggers only in relevant circumstances.

Final testing and adjustments

Once installed, testing is crucial. Walk through the property to assess how the sensors respond to movement, checking for any areas where coverage is lacking. Adjust angles or positions as needed to optimise performance, ensuring the system provides maximum security without unnecessary activations.

Secure your property

Proper positioning of burglar alarm motion detectors is an essential step in securing your property. A well-planned setup ensures that movement is detected where it matters most, giving you confidence that your security system is doing its job effectively. Whether you’re installing a single sensor or integrating a full suite of smart security devices, taking the time to position them correctly can make all the difference in keeping your home safe. Want more expert information on securing your property? Explore our home and business security suite, or talk to a member of the SECOM team.

Summer Security Checklist: Preparing Your Home Before Going on Holiday

Summer Security Checklist: Preparing Your Home Before Going on Holiday

Going on holiday should be a time to relax, not worry about home security. But with opportunistic burglars often on the lookout for empty properties, taking precautions before you leave can give you peace of mind. 

By following a few simple steps, you can make your home less appealing to criminals and reduce the risk of break-ins.

Secure all entry points

It may seem obvious, but double-checking that all doors and windows are locked is a crucial first step. This includes less commonly used entry points such as side gates, garages and conservatories. If you have a letterbox, consider fitting an internal restrictor to prevent burglars from fishing keys or unlocking the door from the outside.

For added protection, installing high-quality locks approved by British Standards (BS3621) can provide an extra layer of security. If your doors and windows have weak or outdated locks, it may be worth upgrading them before you go away.

Keep valuables out of sight

Leaving valuable items in plain view can attract unwanted attention. Before leaving, store jewellery, electronics and important documents in a safe or a locked drawer. If possible, avoid placing expensive items near windows where they can be seen from the outside.

Consider marking valuables with a UV pen or a property marking system to make them less appealing to thieves and easier to recover if stolen.

Make your home look occupied

Burglars are more likely to target homes that appear unoccupied. To create the illusion that someone is home:

  • Use timer switches on lights to turn them on and off at different times. 
  • You can even buy tools that project TV-like light, giving the impression that someone is watching TV to anyone watching in from the window
  • Ask a trusted neighbour to park in your driveway.
  • Arrange for someone to collect post, or use Royal Mail’s Keepsafe service to hold your mail until you return.
  • Avoid leaving bins out for long periods, as this can be a sign that no one is home.

Be mindful of social media

It’s tempting to share holiday updates on social media, but doing so can inadvertently alert criminals to your absence. Avoid posting real-time updates about your trip until you return. If you do want to share photos, consider adjusting your privacy settings so that only close friends and family can see your posts.

Install a visible security system

Homes with visible security measures are less likely to be targeted by burglars. A well-placed alarm system, CCTV cameras or even a video doorbell can act as a strong deterrent.

Modern security solutions allow you to monitor your home remotely, giving you real-time updates and alerts if any suspicious activity is detected. If you already have a security system, make sure it’s in full working order before you leave.

Secure outdoor areas

Garden sheds and outbuildings often contain valuable tools and equipment that can be used to break into your home. Ensure these areas are locked with strong padlocks and, if possible, secure items like ladders to prevent easy access to upper windows.

If you have a fence or hedge, check for any weak spots where an intruder could gain access. Motion-activated security lights can also be a good deterrent, as they make it harder for burglars to approach unseen.

Consider smart home security

Technology can play a key role in home security while you’re away. Smart home security systems allow you to control lights, alarms and cameras from your phone, making it easy to check in on your property no matter where you are. Some systems can even simulate activity in the home, helping to deter burglars.

If you’re considering upgrading your security setup, a smart system could be a worthwhile investment.

Ask a neighbour for help

A trusted neighbour can be invaluable when it comes to home security. Ask them to keep an eye on your property, water your plants or even pop in occasionally to create activity. Providing them with a spare key (rather than leaving one hidden outside) ensures they can access the house if needed.

If you’re part of a neighbourhood watch scheme, let them know you’ll be away so they can keep an extra lookout.

Don’t forget fire safety

While securing your home against intruders is important, it’s also essential to protect it from fire hazards. Before leaving:

  • Unplug non-essential electrical items to reduce the risk of electrical fires.
  • Check that smoke alarms are working.
  • Ensure that no flammable materials are left near heat sources.

Enjoy your holiday with enhanced peace of mind

Taking the time to prepare your home before going on holiday can help prevent break-ins and other security risks. By securing entry points, making your home look occupied and considering modern security solutions, you can relax knowing your property is protected while you’re away.

If you’re interested in enhancing your home’s security, now could be the perfect time to explore new solutions. A little preparation goes a long way in keeping your home safe this summer.

Want to learn more about smart security? Read our blog to get a full understanding of what it is, and what it means.

How to Monitor Elderly Parents Living Alone Without Invading Their Privacy

How to Monitor Elderly Parents Living Alone Without Invading Their Privacy

As our parents age, many of us face the challenge of ensuring their safety while respecting their independence. For elderly parents living alone, the balance between monitoring their well-being and preserving their privacy can be particularly delicate. Fortunately, modern technology offers solutions that provide peace of mind for families without overstepping boundaries. 

At SECOM, we understand this delicate balance and have developed innovative systems to help families stay connected and informed while maintaining their loved ones’ dignity and independence.

The challenge of monitoring elderly parents

Elderly parents often value their independence and may resist intrusive monitoring methods. Traditional care options, such as moving into a care home or having a caregiver present at all times, can feel overwhelming and unnecessary for those who are still largely self-sufficient. However, the risks of falls, medical emergencies, or sudden changes in routine are real concerns for families.

This is where smart home monitoring systems and personal alarms come into play. These technologies allow families to keep an eye on their loved ones’ well-being without being physically present or overly invasive.

Smart Wellness: a discreet and effective solution

For those who aren’t ready to wear a personal alarm, our Smart Wellness system offers a smart home monitoring solution that doesn’t require wearables. Instead, it uses an array of detectors and sensors tailored to your loved one’s needs to monitor activity in their home.

Wellness sends notifications to your smart device, keeping you informed about whether your family member is active or inactive. The platform also provides a comprehensive overview of their daily routine and generates reports, helping you spot any unusual patterns of behaviour. This system is ideal for those who need extra support to maintain independent living but aren’t comfortable with wearable devices.

Smart Wellness is a cost-effective alternative to traditional telecare and care homes, offering peace of mind for the whole family. It’s a perfect example of how technology can bridge the gap between safety and privacy.

Personal alarms: tailored to your needs

For those who prefer a more direct form of emergency assistance, our personal alarm systems provide reliable and immediate support. We offer three (amongst many others) unique options to suit different needs:

  1. Care Hub: combines the freedom of a pendant alarm with an in-home alert system, offering instant help during emergencies at home.
  2. Care Hub Plus: includes all the features of Care Hub, with the added benefit of fall detection technology.
  3. Care Go: a discreet GPS alarm with two-way emergency communication, ensuring your loved one is protected both at home and on the go.

Our personal alarms are designed to be worn comfortably as a necklace or wristband, even in the bath or shower. In an emergency, simply pressing the button on the device sends an alert to our 24-hour Alarm Receiving Centre (ARC) and notifies your emergency contacts via the SECOM Care app. 

If your contacts are unavailable, our team will step in, assess the situation, and contact emergency services if needed.

What sets SECOM apart?

At SECOM, we pride ourselves on providing world-class monitoring services. Our personal alarms and smart home systems are linked directly to our Alarm Receiving Centre, staffed by some of the UK’s best-trained security specialists. These professionals are available 24/7, 365 days a year, ensuring that help is always just a button press away.

Our systems are not only reliable but also cost-effective. Personal alarms are a great alternative to more expensive care services, and VAT exemptions may be available for those with long-term health conditions or disabilities.

Respecting privacy while ensuring safety

One of the key benefits of our systems is their ability to provide safety without invading privacy. Smart Wellness, for example, monitors activity patterns without recording video or audio, ensuring your loved one’s home remains their private space. Similarly, personal alarms are designed to be unobtrusive, giving users the freedom to live their lives while knowing help is always available.

Protection doesn’t mean sacrificing autonomy

Monitoring elderly parents living alone doesn’t have to mean sacrificing their privacy or independence. With solutions like Smart Wellness and our range of personal alarms, you can ensure their safety while respecting their autonomy. At SECOM, we’re committed to providing innovative, reliable, and discreet monitoring options that give families peace of mind and elderly loved ones the freedom to live life on their terms.

If you’re exploring ways to support your elderly parents, consider our smart home monitoring systems and personal alarms. They’re designed to offer the perfect balance of safety, independence, and privacy — because everyone deserves to live with dignity and confidence.

If you want to have a chat about how we can help you, send us a message.

Which Intruder Alarm Is Best for Your Home? A Simple Comparison Guide

Which Intruder Alarm Is Best for Your Home? A Simple Comparison Guide

Securing your home is no small feat, and with a wealth of intruder alarm options available, choosing the right system can feel overwhelming. Whether you live in a city flat, a suburban house, or a countryside retreat, understanding the different types of alarms will help you make an informed decision that suits your property and lifestyle.

Bells-only alarms

A bells-only alarm does exactly what you’d expect — it sounds a loud siren when triggered. This type of alarm acts as a deterrent, drawing attention to a potential break-in and encouraging an intruder to flee. However, it does not automatically alert homeowners or emergency services, making it best suited to properties in close-knit neighbourhoods where someone is likely to respond to the alarm.

Monitored intruder alarms

For those seeking round-the-clock protection, a monitored alarm system provides an additional layer of security. When triggered, these alarms send an alert to a dedicated Alarm Receiving Centre (ARC), where trained professionals assess the situation and take appropriate action — whether that’s contacting the homeowner, alerting keyholders, or notifying the police. These systems are ideal for those who travel frequently or live in areas where an audible alarm may not prompt immediate action.

Smart home security systems

Technology has revolutionised home security, and smart intruder alarms are at the forefront of this change. These systems integrate with your smartphone, allowing you to monitor and control your home security remotely. Smart alarms offer features such as real-time alerts, live CCTV streaming, and the ability to arm or disarm your system from anywhere in the world. Ideal for tech-savvy homeowners, these systems provide convenience and peace of mind, ensuring you’re always in control.

Pet-friendly alarms

If you share your home with four-legged companions, a standard motion sensor could lead to unnecessary false alarms. Pet-friendly alarms use advanced detection technology to differentiate between human intruders and small animals, reducing the likelihood of disruptions. These are perfect for households with pets who roam freely, ensuring your home remains protected without compromising on comfort.

Police-linked alarms

For the highest level of security, some intruder alarms are directly linked to local police services. These systems require professional installation and maintenance to meet strict security standards. If a break-in is detected, the system verifies the intrusion and automatically alerts law enforcement. This option is particularly well-suited for high-risk properties or homeowners looking for an extra layer of reassurance.

Choosing the right alarm for your home

When selecting an intruder alarm, consider your lifestyle, property type, and security concerns. If you frequently travel or have a second home, a monitored or smart system provides ongoing oversight. For urban dwellings with nearby neighbours, a bells-only alarm may be enough to deter opportunistic burglars. Those in remote locations might benefit from police-linked alarms to ensure a swift response in an emergency.

The best security solution is one that aligns with your needs while offering the right balance of deterrence, detection, and response. By understanding the different options available, you can take a proactive step towards securing your home with confidence.If you would like to read more about smart intruder technology, take a look at our suite of options, ranging from monitored to pet-friendly alarms.

Manned Guarding vs. Technology: Which Is Better?

Manned Guarding vs. Technology: Which Is Better?

In the world of commercial security, businesses often face the choice between manned guarding and technology-based solutions. Both approaches offer distinct benefits, but understanding their strengths and limitations can help you decide which best suits your needs.

In this blog, we’ll explore both options to help you make an informed decision.

The role of manned guarding in commercial security

Manned guarding has long been a reliable choice for commercial security. Security guards provide a personal touch that technology often can’t replicate, offering real-time judgement and response.

Human judgement and decision-making

Guards are trained to assess risk, make quick decisions, and handle emergencies. This human element can be invaluable in complex, unpredictable situations that technology may not fully address.

The deterrent factor

Security personnel also act as a visible deterrent, often preventing criminal activity simply through their presence. This can be particularly useful in high-risk sectors like retail or construction, where a physical presence sends a strong message that security is a priority.

However, manned guarding comes with significant costs, including wages, training, and insurance. Additionally, guards work in shifts, so there may be gaps in coverage.

The rise of technology in commercial security

Technology has become increasingly popular in commercial security, offering businesses advanced tools at a lower cost than manned guarding. Solutions like cloud CCTV, intruder alarms, and access control systems provide continuous monitoring without the need for personnel on-site.

The scalability of security technology

One of the key benefits of technology is scalability. Security systems can be tailored to fit any business, from small shops to large industrial complexes, and can be adjusted as the business grows at little cost.

The role of AI and remote monitoring

Advanced systems now incorporate AI and machine learning to detect unusual patterns and predict risks. Remote monitoring allows business owners to access live footage and alerts from anywhere, improving response times and security effectiveness. Modern cloud CCTV systems even allow users to search for people and objects within CCTV footage, making it far easier to find specific events.

However, technology alone is not foolproof. A breach may be detected, but without human oversight, the response may be delayed. Also, initial setup and ongoing maintenance can be costly for small businesses.

Combining manned guarding and technology: the best of both worlds

Many businesses find that a hybrid approach, combining manned guarding and technology, provides the most comprehensive security solution. By leveraging both, businesses can enjoy the advantages of both systems while covering a broader range of security needs.

Enhanced response and real-time data

Technology can monitor high-risk areas and alert security personnel to potential breaches. Guards can then assess the situation and respond quickly, providing a level of flexibility that technology alone cannot offer.

Streamlining decision-making and actions

Integrating real-time video feeds into security operations helps guards make better-informed decisions when responding to alerts, improving overall response times and security effectiveness.

What’s best for you?

When deciding between manned guarding and technology for your commercial security, the right choice depends on your business needs, budget, and level of risk. Manned guarding is ideal for businesses that require immediate human intervention and personalised service. On the other hand, technology offers a scalable, cost-effective solution for continuous monitoring.

For many businesses, the best solution is a combination of both approaches, allowing them to benefit from the strengths of both manned guards and advanced technology. This hybrid model ensures that commercial security is handled efficiently, offering both preventive measures and quick responses when needed.

When considering your commercial security strategy, it’s crucial to assess your risk profile and the level of coverage you need. 

SECOM can help you create a tailored security solution that combines the best of both worlds, ensuring the safety of your premises and assets. If you want to boost your commercial security, send our team a message and we’ll see what we can do for you.

SECOM vs Self-Install Alarm Systems: Is Professional Monitoring Worth It?

SECOM vs Self-Install Alarm Systems: Is Professional Monitoring Worth It?

In today’s world, home security is more important than ever. With so many options available, it can be tough to decide which type of alarm system is right for you. Two of the most popular choices are professionally monitored systems like SECOM, and self-install DIY systems. While self-install systems have become increasingly user-friendly, there are still several compelling advantages to opting for a fully monitored system from a reputable company like SECOM. Let’s break down the pros:

1. 24/7 Professional Monitoring:

This is the biggest advantage. With SECOM, trained professionals are always on hand to respond to any alarm triggers. Whether it’s a break-in, fire, or medical emergency, they’ll assess the situation and dispatch the appropriate authorities immediately. With a self-install system, you’re responsible for monitoring the alarm yourself, which can be problematic if you’re away from home, have a weak signal, or are unable to respond.

2. Faster Response Times:

Every second counts in an emergency. SECOM’s direct link to our monitoring centre ensures a swift response, potentially minimising damage and maximising safety. Self-monitored systems rely on you to contact emergency services, which can lead to delays.

3. Reduced False Alarms:

SECOM’s advanced systems and trained monitoring staff are adept at identifying and filtering out false alarms triggered by pets, environmental factors, or user error. This saves you the hassle of dealing with false alarms and prevents unnecessary police dispatch.

4. Expert Installation and Maintenance:

SECOM handles the entire process, from expert installation to ongoing maintenance. This ensures your system is always functioning optimally and you don’t have to worry about troubleshooting technical issues.

5. System Integration:

We offer a range of integrated security solutions, including CCTV, access control, and fire detection. This allows you to create a comprehensive security system tailored to your specific needs.

6. Peace of Mind:

Knowing that your home is protected by a leading security provider like SECOM offers invaluable peace of mind. You can relax and focus on what matters most, knowing that professionals are always watching over your property.

While self-install systems have their place, particularly for budget-conscious homeowners, the benefits of a professionally monitored SECOM alarm system are undeniable. When it comes to the safety of your family and the protection of your property, investing in a SECOM system is a smart choice.

To learn more about SECOM’s range of security solutions request a free quote today!

Don’t Let the Grinch Steal Your Christmas: Top Tips for Home Security During the Holidays

Don’t Let the Grinch Steal Your Christmas: Top Tips for Home Security During the Holidays

The holidays are a time for joy, family, and festive cheer. But unfortunately, it’s also a prime time for burglars. With homes filled with valuable gifts and families often away visiting loved ones, opportunistic thieves are more likely to strike.

But don’t worry! SECOM is here to help you keep your home safe and sound this Christmas. Follow these simple tips to deter those Grinches and enjoy a worry-free holiday season:

1. Don’t advertise your absence

Social Media Savvy: Avoid posting about your holiday travel plans online. It’s like sending a public invitation to burglars!

Hold the Mail: A pile of mail is a clear sign that no one’s home. Ask a neighbour to collect it or get it delivered to a parcel box or post office.

Light it Up: Use smart plugs to turn lights on and off at different times, creating the illusion that someone is home.

2. Secure Your Home

Lock Up Tight: This may seem obvious, but double-check all doors and windows before you leave, even those on upper floors.

Don’t Forget the Outbuildings: Sheds and garages often house valuable tools and equipment. Make sure they are securely locked too.

Alarms On! If you have a home security system, make sure it’s armed and working correctly. Consider a professionally monitored system for added peace of mind.

3. Be Smart About Gifts:

Discreet Deliveries: If you’re ordering gifts online, try to schedule deliveries for when you’re home or have them sent to a trusted neighbour.

Hide the Evidence: Don’t leave empty boxes from expensive gifts outside your home. Break them down and dispose of them discreetly.

Keep Valuables Out of Sight: Don’t leave presents in plain view from windows.

4. Neighbourhood Watch:

Trusted Neighbours: Inform trusted neighbours that you’ll be away and ask them to keep an eye on your property.

Community Spirit: Participate in a Neighbourhood Watch programme if there’s one in your area.

5. Invest in Professional Security

SECOM Solutions: Explore options like monitored alarms, CCTV systems, and access control to enhance your home security.

By taking these precautions, you can significantly reduce the risk of your home becoming a target this Christmas.

From all of us at SECOM, we wish you a safe and happy holiday season!

Exciting Milestone: Satoru Visits Hull Technical Office

Exciting Milestone: Satoru Visits Hull Technical Office

Our Managing Director, Satoru, recently embarked on his first visit to our technical office in Hull, where he had the pleasure of meeting our NSB and R&D teams. This visit provided an in-depth look into the full scope of our operations, showcasing the dedication and expertise of our team members.
During his visit, Satoru experienced firsthand how our team is innovating to enhance the customer journey, refine processes, and implement new systems that align with our company’s mission. 

Here’s what some of our team leaders shared about the visit:

Daniel Wilkinson, Technical Director:
“The Secom Technical and R&D division recently had the privilege of welcoming our Managing Director for his first visit to our technical office. The visit provided an excellent opportunity to showcase the full scope of our operations, including our R&D area, support team, demonstration suite, and configuration facilities. Satoru, I hope, was impressed by the dedication and expertise displayed by our team in supporting the business’s technical needs, from assisting internal and external customers, pre-configuring systems and managing repairs, all the way to the full technical experience we have tried to create within the whole office for visitors remotely and in person. We are proud to welcome all external visitors to the technical office to showcase all the innovation and abilities we as a whole company have to offer. The visit underscored the importance of our continuous innovation and operational excellence, as we maintain our commitment to delivering top-tier security solutions to our clients. We look forward to leveraging his insights to drive further growth and success across the business.”

Christopher Spencer, Head of NSB:
“I was privileged to have the opportunity to showcase and demonstrate to Saturo what our National Service Bureau is all about. Our team works incredibly hard, often in exceptionally challenging circumstances, yet they continue to show up and represent the business with unwavering dedication. From my perspective, having Saturo experience our customer journey firsthand—from call receipt, triaging via RSD, through to our planning team—highlighted the customer-centric processes we’ve developed over the years. Seeing some of the challenges up close and experiencing them directly offered invaluable insights. I truly hope this visit is the first of many, allowing Satoru to continue witnessing the passion and dedication that our National Service Bureau team brings to the table..”

Paul Weaver, Operations Director:
“It was great for our Managing Director to visit NSB and our R&D staff over a two day period. NSB have handled 84,129 incoming calls so far this year, so the team were able to demonstrate the triaging of the customer journey to Satoru, along with the processes and new systems adopted.  RSD and Central stores work closely with the R&D team, it was very pleasing to witness the hard-working staff in R&D, the development of new products and services and their impressive innovation centre. Management within both departments would gladly welcome staff and visitors, so I encourage our staff to visit both departments to fully understand their importance to the success of Secom Plc.”

Reflecting on the visit, Satoru shared:

“When we started the BTG (barriers to growth) in 2023, one of the themes was how to bring added value to our existing/potential customers, that would increase recurring revenues and prevent termination. Dan Wilkinson and his team within our new R&D center plays this role and I hope many new services/products will be born from this new office in the future.”

Thank you to everyone who made this visit impactful. This experience underscores our commitment to innovation and excellence, and we look forward to leveraging Satoru’s insights to drive future growth at Secom Plc. 

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Left to right

Phil Lamb, Chris Horton, Satoru Awano, Paul Weaver, Chris Spencer, Dan Wilkinson, Jake Hayward

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Left to right, top row

Phil Wiseman, Lucy Templeman, Phil Lamb, Satoru Awano, Paul Weaver, Nathan Haigh, Dan Wilkinson

Left to right, bottom row

Alice Krakowska, Gareth Grove, Katie Garrod, Dave Blackshaw

How to Better Protect Your Business: 10 Tips from Secom

How to Better Protect Your Business: 10 Tips from Secom

Security is a growing concern for UK businesses, with crimes like burglary and cyberattacks costing millions each year. In 2023, only 58% of businesses that experienced crime reported it to the police. As threats evolve, protecting your assets and employees requires more than just traditional measures. We offer tailored solutions that combine advanced technology with investigative expertise. Here are 10 expert tips from SECOM to help safeguard your business effectively.

Utilise Advanced Intelligence Solutions

Integrating cutting-edge AI technology into your security systems is one of the most effective ways to stay ahead of potential threats. Secom uses AI-led solutions that allow businesses to monitor, assess, and respond to security risks in real-time. These advanced systems provide actionable insights, ensuring a proactive approach to business protection.

Conduct Proactive Investigations

Waiting for an incident to happen could cost your business dearly. We recommend taking a proactive approach to both internal and external investigations. This means being vigilant about internal fraud, theft, and unauthorised access before they escalate. Our team of trained professionals can assist in uncovering potential threats, allowing you to act swiftly.

Ensure Proper Evidence Handling

Correctly securing and managing evidence is crucial for effective investigations. We advise businesses to utilise cloud-based platforms for storing and sharing sensitive data, ensuring that all evidence remains untampered and admissible in court if necessary. A robust system of evidence management helps maintain the integrity of the investigative process, reducing the chances of data being compromised.

Use Data Analytics to Identify Repeat Offenders

Data analytics is a powerful tool in identifying recurring security threats. We use data to help businesses detect patterns of behaviour, such as repeat offenders or suspicious activity. With access to these insights, companies can preemptively tackle problems and allocate resources more effectively, making your security processes more efficient.

Collaborate with Local Authorities

Establishing strong links with local law enforcement is a key part of any comprehensive security plan. We encourage businesses to foster these relationships, ensuring prompt action when serious threats emerge. By collaborating with authorities, businesses can bolster their investigative efforts and increase the likelihood of resolving security issues quickly.

Enhance Monitoring with Facial Recognition

Facial recognition technology is a game-changer when it comes to surveillance. We integrate this advanced tech into security systems to allow for the real-time identification of suspicious individuals. Particularly useful in public-facing businesses like retail or hospitality, facial recognition adds an extra layer of defence, identifying potential threats before they can act.

Optimise Incident Reporting

Effective incident reporting is key to any investigation. We places great emphasis on producing detailed, accurate reports that are court-ready. Comprehensive reporting ensures that the facts are clearly laid out and can hold up to scrutiny, both in internal investigations and legal proceedings.

Centralise Case Management

Managing multiple security cases can quickly become complicated without the right systems in place. We offer solutions for centralising investigations, reporting, and data into a single platform. This makes managing cases more efficient and ensures that you have a clear view of all ongoing investigations.

Customise Security Solutions for Your Industry

We recognise that each business is unique, and their security solutions should reflect that. Whether you operate in retail, hospitality, or finance, we tailor our services to meet your specific industry needs. Customising your security system ensures you are focusing on the most relevant risks to your business.

Prioritise Staff Safety

Your staff are a critical part of your business, and their safety should always come first. It is very important to have robust physical security measures such as alarm systems and controlled access, alongside creating a strong internal culture of safety. Regular training and clear protocols help ensure employees are well-prepared to handle emergencies.

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Protecting your business from modern threats involves more than just traditional security measures. Our comprehensive investigation services and advanced technological solutions provide businesses with the tools they need to secure their operations from all angles. By following these 10 tips, your business will be better equipped to deal with both immediate and long-term threats.

For more information on how Secom can help your business stay secure, visit our investigations page.