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Care Hub Plus

Feel more confident at home with 24/7 support from Care Hub Plus.

Enjoy living independently in your own home with the added peace of mind of a personal alarm complete with fall detection. The Care Hub Plus is a care solution made up of a wearable alarm and base unit that alerts family and friends via the SECOM Care app or our 24-hour-a-day monitoring service should there be an emergency.

Help if you need it

Get on with your day-to-day life knowing there’s a backup should you need it. As well as featuring a button you can press, your waterproof pendant alarm is fitted with sensors that can detect if you’ve had a fall. The innovative six-stage algorithm will automatically send an alert if it determines you require assistance.

Linked to your loved ones’ smartphones

Notifications from your Care Hub Plus will be sent directly to your loved ones’ smartphones, so they can offer help. Should your friends and family be uncontactable, you have the added support of SECOM’s monitoring team, who can escalate an incident to the emergency services if necessary.

Features of the Care Hub Plus

The Care Hub Plus is packed with innovative features to ensure you feel totally safe in your own home. They include:

  • Waterproof wearable – so you can keep your personal alarm on even in the shower or bath.
  • 300m signal range – stepping out into the garden is no problem as your pendant will still connect to the base unit.
  • Two-year battery life – means there’s no need to charge your pendant and we’ll automatically send you a new one when it needs replacing.
  • Fall detection – sensors will alert your loved ones or the monitoring team if you appear to have fallen and may not be able to reach the button.
  • Future proof – with a built-in SIM, our personal alarms do not rely on landlines or the internet to function.

Key features

No Charging

With an average battery life of two years, and a free replacement when the battery is running low, you can rest assured that support is available 24/7.

300m signal range

The Care Hub Plus system offers a 300m signal range, allowing you to call for help at the press of a button from anywhere in your home or garden.

70-hour backup battery

Our Care Hub Plus unit contains a powerful 70-hour backup battery, powering the alarm during power cuts.

How much does Care Hub Plus cost?


Per month

Excluding VAT*

*There is a one-off setup fee of £82.92 (£99.50 including VAT) that covers the delivery and registration of your device.

You may require a personal alarm because you’ve been diagnosed with a long-term health condition or a physical or mental disability. If so, you may be exempt from VAT on your personal alarm costs.

A one-off setup cost of £82.92 (£99.50 including VAT) will be charged initially, which is then followed by a monthly fee to pay for device rental and monitoring services.

Enquire today to find out more about CareTech’s Care Hub Plus.

Contact our Customer Care Team

Why choose SECOM

At SECOM, we have decades of experience in designing and delivering world-class security and care solutions. Our care technology products have been built to meet the demands of the industry – ensuring maximum performance and safety wherever they’re installed. We’ve worked with care professionals to hone our solutions to make a real difference in the lives of staff, patients, and care businesses.

We also offer a team of technical engineers, who are on hand 24/7 to provide support if you ever experience an issue. These SECOM engineers are experts in diagnosing problems and making quick repairs or replacements, so there’s minimal downtime in your operation.

Talk to SECOM about how we can help you

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Care Hub Plus Prices


Per month

Excluding VAT*

*There is a one-off setup fee of £82.92 (£99.50 including VAT) that covers the delivery and registration of your device.

Care Hub Plus is a rental service, which means you only have to pay for renting your equipment. This keeps the initial cost of signing up down and means you don’t have to worry about replacing your device – if anything breaks or wears over time, we’ll replace it free of charge!

If you or the person you’re buying for is registered disabled or has a long-term health condition, you may be entitled to VAT relief.  Click here to learn more about your entitlement or give our customer care team a call. They are always happy to answer your questions and make sure you are paying the lowest price.

Contact our Customer Care Team