SECOM CareTech: A Growing Success by Neil Fitzwalter

nurse with elderly man

SECOM’s Care Technology Manager Neil Fitzwalter shares his highlights on growing SECOM’s presence in the Care sector and the range of innovative products, services and solutions to give everyone peace of mind when it comes to protecting vulnerable and elderly people.

“As we see the growing success of our Care Technology offerings, I thought it would be a good time to share with you some of our highlights so far, through the medium of a blog; and for those of you that know me well, it’s not something I ever thought I would be saying!

“Our National Accounts and Regional Sales CareTech product champions have enjoyed some fantastic success recently with sales for both our wired and wireless nurse call and staff attack systems. Our growing presence in the market allows us to further develop our conversations with influencers and decision makers. From NHS estate managers to private care home owners and managers, we are sure to have a solution that will meet their needs.

“Some recent examples of these successes are:

  • A completed Courtney Thorne wireless nurse call system installation within a Midlands-based residential care home, replacing original outdated and faulty wired equipment.
  • An extensive installation underway of a guardian staff attack system across multiple buildings for a North London-based housing association, offering supported living services for people with complex mental health needs.             

“Care technology isn’t just for people! We recently installed a “vets crash call” system for a veterinary practice. An imaginative alternative application for a nurse call system demonstrating the versatility of our solutions and importantly is great inspiration for thinking outside the box when offering innovative solutions in order to meet customer requirements.

“Alongside this, we are currently installing a multi-discipline project for a new build 60-bedroom care home in Hampshire. Our initial conversations with the client starting with Nurse Call, in this case an InterCall Touch System; one of the most advanced wired nurse call systems on the market!         

“Of course, undertaking all of these projects would not be possible without the enthusiasm and dedication of our regional operations teams and I’d like to thank them personally for their ongoing support in our mission to become a major force in this sector.

“Our technology enabled care solutions Care Hub and Care Go also continue to gain some fantastic customer feedback, praising the diligence and professionalism of our Command and Control center team who have provided much needed reassurance and prompt action in life threatening emergency situations which is something I feel immensely proud of.

“In addition to our CareTech offering, we have recently added our Smart Wellness service to our already successful Smart Security range. I believe this gives us a real advantage, as one of the UK’s first adopters of this advanced and flexible solution. Aimed at the independent living markets and focusing on early intervention rather than just a reactive “push an emergency button” approach, it is fast becoming a hot topic of conversation within the technology enabled care sector. 

“In collaboration with our technical support team, we are currently working towards launching a new lone worker device which I am confident will add to the success story of SECOM CareTech and I look forward to updating you on this very soon!”

SECOM CareTech offers a wide range of products and services to keep your loved ones safe and feel connected. Our solutions help your loved ones stay living independently for longer.

Our CareTech solutions for businesses in the care industry are innovative and bespoke. We offer comprehensive security systems that protect staff, and customers, especially during emergencies.